FAQ

Shipping

How much is shipping?

Standard Shipping is $1.99. We are proud to offer free shipping on all orders over $49!

How long will it take?

Please allow 7 to 10 business days for shipping within the continental US.

We strive to ship orders as soon as possible, however some items may not always be in stock. We are a very small company, and due to our print-on-demand production process, it may take up to 10 days for us to produce and ship your order.

If you need an item by a specific date, please call first and we'll try our best to help you out!

Who do you ship with?

All orders are shipped by USPS Mail.

Where do you ship?

We currently only ship within the continental US, Alaska, and Hawaii. Sorry, no international shipping!

Discounts

How do I use my discount code?

Discount codes are entered at checkout.  Your code may have been automatically applied when you clicked a link, so be sure to verify it's there before you check out.

Can I use multiple codes at once?

You can only use one discount code at a time; discounts may not be combined.  If you have multiple codes, be sure to use the one that gives you the best discount!

Returns / Exchanges

Got the wrong size? Wrong color? No problem.

We want you to be thrilled with your purchase! We will be happy to exchange unworn shirts (it's ok if you tried it on) for a different style or size within 30 days of delivery.

> Download Exchange/Returns Form

To exchange your shirt, please simply mail it to:

Rooted in Michigan
P.O. Box 14042
Lansing, MI 48901

Please include a copy of the packing slip that was sent with your original purchase, along with a note of what item you'd like to exchange it for.

Changed your mind about an item? No problem.

Items returned for a refund within 30 days of delivery will be issued the full amount of the original purchase price, less discounts and shipping costs, issued to the original payment method used for the order.

If you're outside of the original 30-day window, we'll issue you a digital gift card for the refund amount. This is the same as store credit, and can be used for any item at any time with no expiration date.

Incorrect / Damaged Items? No problem.

Sometimes we make a mistake! If you have received incorrect / damaged / defective merchandise or we have otherwise made a mistake in your order, we want to fix it right away!

Please contact us to open a claim, and we'll send you a replacement along with a pre-paid return label for the unwanted items.

Still have questions?

Shoot us an email at sales@rootedinmi.com and we'll help you out ASAP.